Crayon
Directory
Email
info.anz@crayon.com
Company Profile


Crayon is a global leader in IT services and innovation, operating across 46 countries with over 4,000 employees and a technical field force holding more than 19,000 technical certifications.


Our strong APAC presence of 800+ channel professionals includes over 100 technical experts working on the ground in local offices. Today, Crayon supports 3,500 APAC partners in connecting to the right solutions for their customers and the best vendor programmes for their businesses, across a comprehensive solutions portfolio covering 8 IT operating domains.


Partners can also leverage a catalogue of 11 APAC channel services to develop new revenue streams and meet customer requirements for cloud migrations, backup, ERP implementation, cybersecurity assessments, cloud cost optimisation, helpdesk support, and more.


These robust capabilities are further underpinned by our unique Technology Advisory Group (TAG), a dedicated unit that provides partners with ongoing strategic business guidance on a true value-add basis. Crayon is committed to fostering innovation and collaboration across the channel community through other value-add initiatives and programmes such as Partner Connections, ISV Innovation Hub, Tech for Good, and the Partner Advisory Committee.


Crayon’s global scale, deep technical expertise, and local know-how empower partners to build successful, profitable practices that are ready to embrace advanced technology solutions, including AI, machine learning, and big data.

Core Competenices
• Cloud and software services: Optimising cloud and software investments.
• Data and AI: Enhancing business intelligence and decision-making.
• Digital transformation: Enabling innovation through technology.
• Training and support: Offering comprehensive training and support services.
• Consulting services: Providing expert advice on IT management and strategies.
Number of staff
800 in APAC, 4000 worldwide
Products
Backup and Recovery, Business Applications, Cloud Computing, CRM, Data Management, Data Recovery, Development, Document Management, ERP and Supply Chain, Finance, Firewalls and VPN, Integration, IT Asset Management, Knowledge Management, Management Software, Mobile Device Management, Optimisation Tools, Security, Servers, Software, Storage, System Tools, Training and Certification, Unified Communications, Virtualisation
Market Differentiators
Crayon's business is dedicated to empowering partners with cutting-edge IT solutions. While competitors might focus on generic offerings, we emphasise a partner-centric approach, delivering tailored services that include software provisioning, cloud solutions, IT management, and consultancy.

We support partners with advanced technology solutions like AI, machine learning, and big data, backed by innovative programs and comprehensive advisory services, ensuring sustainable growth and competitive differentiation. Our value-add advisory services, such as the Technology Advisory Group (TAG), offer strategic and technical guidance. Additionally, our value-add programs, including Partner Connections, SureStep, and Tech For Good, provide partners with valuable insights and resources.

Our partner services, like ERP implementation and cloud security assessments, also enhance partners' capabilities and operational efficiency. These combined offerings significantly contribute to Crayon's market differentiation, making us the partner of choice for businesses seeking advanced IT solutions and sustainable growth.
Channel Programs
Crayon's channel programs are designed to enhance partner growth, collaboration, and innovation. These programs include:
• Partner Advisory Committee: Facilitates feedback and strategic collaboration.
• ISV Innovation Hub: Provides resources and expertise for independent software vendors.
• Partner Connections: Connects resellers with opportunities in Dynamics 365.
• SureStep: Delivers sales and technical enablement for deep Microsoft practice expertise.
• Crayon Community: A platform for networking and engagement.
• Insights, Enablement, Updates & Offers: Provides information from vendors, market research, and our Technical Advisory Groups. The enablement hub also offers training and development resources.
• Tech for Good: Supports partners working with non-profits.
• Partner to Partner: Encourages collaboration among resellers.

These programs collectively empower partners with the tools and opportunities to achieve their business goals effectively.
Value-Added Services
To truly support partners in navigating the complex IT landscape, Crayon offers comprehensive advisory, education, and consulting services. For many organisations, keeping up with rapid technological changes and optimising IT investments can pose significant challenges. We recognise these challenges and are committed to providing assistance.

We have formalised support through our Technology Advisory Group (TAG), Enablement Hub, and tailored consulting services. TAG provides strategic and technical guidance, while the Enablement Hub offers training and certification programmes. Consulting services cover digital transformation, cloud migration, AI, and IT cost optimisation.

Expanding our services further enhances our value proposition. Through partner services like ERP implementation, Crayon Cloud Security Assessment, Crayon Cloud Backup, Support-as-a-Service, and Marketing-as-a-Service, we offer more ways to engage and deliver value. These services help partners optimise IT costs, deploy and support modern workplace architectures, and execute digital transformation strategies

Website Functionality
The Crayon website provides detailed information about our IT services, solutions, and innovations. It includes sections on cloud and software services, data and AI, and digital transformation. The site also offers access to resources for partners, such as training programs, consulting services, and strategic guidance. Additionally, it features news updates, case studies, and insights into Crayon’s global reach and local expertise.
Locations
Sydney (Head Office)
Level 17, 100 Arthur Street, North Sydney, NSW 2060

Melbourne
Level 7, 277 William St, Melbourne, VIC 3000

Brisbane
Level 19, 260 Queen Street, Brisbane QLD 4000

Phone
1300 885 812