Genesys honours top APAC SaaS partners

Global cloud provider Genesys has recognised its top software-as-a-service (SaaS) partners in delivering cloud and AI-driven solutions during its annual APAC Partner Conference.

George Aprane, vice president of partners and alliances in APAC at Genesys, said its SaaS partner community is the cornerstone of delivering its experience as a service vision in the market, which focuses on personalised customer experiences.

“We applaud our partner community for their contributions to industry leadership, profitability, and business growth, which are integral to our shared success,” he said. “We celebrate this strategic partnership and the pivotal role of partners in piloting accelerated digital transformation for businesses of all sizes, industries and geographies.”

In recognition of partner accomplishments during 2024, NTT DATA was honoured as the APAC Partner of the Year. Additionally, Telstra received the award for Australia Partner of the Year, Nexon Asia Pacific was named AI & Digital APAC Partner of the Year, Spark NZ earned the title of New Zealand Partner of the Year and One NZ was recognised as CX Evolution – APAC Partner of the Year.

Other Genesys APAC Partner Award Winners for 2024 include:

• Marketing Impact APAC Partner of the Year: ITOCHU Techno-Solutions Corporation
• AI & Digital APAC Partner of the Year: Nexon Asia Pacific
• ASEAN Partner of the Year: NTT DATA (Thailand) Limited
• Greater China Partner of the Year: Continuous Technologies International Limited
• India Partner of the Year: Tata Communications Limited
• Japan Partner of the Year: Fujitsu Limited
• Korea Partner of the Year: GS Neotek
• Significant Win of the Year: BT Singapore Pte Ltd.
• Strategic Alliance Partner Award: Trends and Technologies Inc.