Former head of HPE Aruba’s Australia and New Zealand operations heads into managed services land Credit: Chris Marshall (blueApache) Industry expert Pat Devlin has been appointed as the new general manager of managed service provider (MSP) blueAPACHE from 5 August. The appointment follows Devlin’s departure from his position as senior director of South Pacific at HPE Aruba Networking in mid-June after five years in the role. For blueAPACHE, Devlin’s appointment is integral to capitalising on its recent momentum of 85 per cent organic growth in annual recurring revenue over the past five years. With nearly 30 years of experience in the global technology industry, Devlin has held critical leadership positions across Australia and New Zealand, particularly in the start-up space. In his new role, he will oversee blueAPACHE’s operations in the local market and leverage his global leadership prowess to drive its ambitions for international growth. Chris Marshall, founder and managing director at blueAPACHE said Devlin’s appointment aligns with its strategic vision of reinforcing its position as a leading MSP. “While local customers are seeking out Australian Sovereign Cloud providers, the depth of our capability here in Australia means our customers enjoy the financial predictability, platform stability and reliability that’s been hard to find elsewhere,” said Marshall. “Supporting local businesses, including MSPs, not only contributes to the Australian economy but also fosters a supportive community of businesses that understand and advocate for each other’s needs.” Marshall noted that Devlin’s leadership will be crucial as the MSP continues “to excel both locally and internationally”, marking its “twenty-sixth year of excellence”. Devlin has the experience to adeptly manage through the challenges of a global pandemic and supply chain disruptions, maintaining growth and a cohesive team. His people-centric approach emphasises relationships over transactions and focuses on advocating the best outcomes for his customers. “I am excited to join blueAPACHE as general manager. This role represents a unique opportunity to leverage my experience in both global and local contexts,” said Devlin. “blueAPACHE’s strong foundation and commitment to Australian Sovereign Cloud solutions align perfectly with my values and vision.” Devlin’s enthusiasm for technology is matched only by his dedication to fostering a workplace culture of health and fitness. An avid ice hockey player and fan, Devlin has initiated wellness activities such as the “Running Meeting” – a unique blend of fitness and business discussions that takes place every Tuesday around Sydney Harbour. In March, blueAPACHE made a multi-million-dollar investment to enhance its own customer experience through integrating the ServiceNow platform for its managed services practice. Following a comprehensive review, the decision to leverage the ServiceNow platform enhances its operational capabilities and aligns with blueAPACHE’s growth ambitions and strategic goals. Related content news StrategiQ AI launches to help MSPs combat AI services game StrategiQ AI has deep expertise in AI, cloud computing, cyber security, software and API development. By Julia Talevski 16 Aug 2024 3 mins Managed Service Providers Business Operations news Cloudflare recognises top APAC partner talent at Partner Awards The Missing Link Security, NTT Australia and Dicker Data all took home wins. By Sasha Karen 15 Aug 2024 2 mins Business Operations Industry Security news Bravura Solutions returns to profitability in FY24 Local software vendor reported a strong net closing debt-free cash position of $90 million as of 30 June 2024. By Lilia Guan 15 Aug 2024 2 mins Business Operations Enterprise Applications Vendors and Providers news Telstra records third consecutive year of underlying growth Although net profit after tax fell by 12.8 per cent. By Sasha Karen 15 Aug 2024 4 mins Business Operations Mobile Networking SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe