Infosys inks multi-year agreement with Telstra

Infosys has inked a multi-year collaboration agreement with Telstra to improve its software engineering skillset, IT transformation journey and its customer experience.

Specifically, the vendor’s artificial intelligence (AI) suite, Infosys Topaz, and cloud suite, Infosys Cobalt, will be used to establish an engineering backbone at the telco.

Additionally, Infosys is set to introduce modern product engineering practices aimed at its customer and employee experience.

Kieran O’Meara, Telstra executive for software engineering and IT, said the two companies have been partners for over 20 years, referring to the new arrangement as a renewal of the collaboration and how it will reinvent “how we work together more strategically for the next wave of change in our industry”.

Anand Swaminathan, Infosys executive vice president and global industry leader of communications, media and technology, agreed with O’Meara’s sentiments.

“This collaboration underscores our commitment to delivering innovative cloud and AI-led solutions that will help position Telstra as a leader in this new era,” he added.

Telstra’s agreement with Infosys comes weeks after it signed a five-year deal with Cognizant, announced on 29 April, which also targets the telco’s software engineering and IT capabilities.

According to a statement from Cognizant, its partnership with the telco will see it provide Telstra with modern product engineering practices to improve its customer service and speed to market, as well as enabling more efficient software engineering and IT operations and decommission legacy systems.